Skip to main content

Portfolio of UX/Product Feedback [Vol. 1]

I browse websites and apps, while making note of things I find frustrating for end users.


You have probably been linked here from a form or my resume.
If you have any questions about what I'm looking for in a role, click here.
 
This post is not to shame, but to point out errors and hopefully make my talent for finding and documenting such mistakes clear to someone hiring.

Contents:
  • Instances where I offer constructive feedback on someone's website, logo, or app.
  • Actions that were taken by the developers or artists.
 I'm glad you want your webpages to be the best they can be with my help; If you need your sites audited, e-mail me.

Latest Update -  November 20th, 2020.
 
Vol. 2 is here.


Changing user Icon in Youtube App on iOS Stops Application


When you change the icon and go to the cropping stage, you can neither save nor cancel.

Action Taken:

None

 LinkedIn Recommendations Do Not Post


You would hit "Accept recommendation", and an error would appear. See post here.

Action Taken:
Post made
Ticket filed - Engineers acknowledged it was an issue and worked quickly to correct it.
Issue fixed.
 
 

Embedded video does not play unless Adblock (uBlock) is disabled on coder.com

 
Error code in console:
 
 {TypeError: window.TrackYoutubeVideos is undefined}
 
Action Taken: E-Mailed Support, issue fixed 👍🏾
 
 

 Website Prototype Testing for Confidential Client


Gave feedback on style, intuitiveness. 

Action Taken: Confidential. 


 Ocean's Halo Shopify checkout page does not have a PayPal option

 

 
 
 I was curious about this, someone mentioned it on Twitter, so I checked (Also, 2 bottles of their no-soy seaweed sauce for 9$? Nice. This is not promo. I like their sauces and noodles. The noodles are fairly inexpensive at Walmart, check them out.), and was surprised to see this.

Action Taken: E-Mailed Support and let them know, received a reply of implementation in the pipeline.
 
 

New Windows Terminal Program Immediately Opens JSON Error when Settings are selected.



(There is an attached video in the Tweet thread)

 A very helpful MS employee replied and told me the steps to take (changing the default open option for JSON files from Chrome to a code editor).

Variety 500 page has broken images.

 


 Images (movie posters, actors, producers) are broken.

Suggestion to better use the white space beneath the bio by making an image carousel of the filmography.

Stash Life Insurance checker throws error.



It just says "Error". Not the most wordy or specific. 

In addition to the tweet, I have contacted support.
 
Actions Taken By Company: Support responded, sent more information, Developers notified.

Tableau Learning Videos do not recognize logged-in account


Context: Like many sites, in order to learn, you have to give up that sweet, sweet personal information. What happens when you do and you still can't reach the content  - You're directed to a 404 page when you try to rectify it?


 
In addition to the above tweet, I've also contacted support.
 
Actions Taken By Company: TBD


Angellist Company on Profile

 
Context: Must select from a pre-set list of employers. Cannot type in if you are an individual with their own business looking for work. Tweeted to them.




Actions Taken By Company: TBD


Panera Bread and Paypal 


Context:

Trying to order and pay through Paypal. Going to Paypal and returning to the Panera screen does not transfer payment information.


Actions Taken By Company:
Quick response by social media team. 
Issue rectified as of September 25th, 2020

Sephora's Disorganized Locations List


Context:


Actions Taken By Company: None.

Podcast UX Study for Major Streaming Service


Context:

Temporary arrangement with big audio streaming platform to study listening habits. Took detailed notes over a 10-day period. Blog post here.

More info can be sent to reputable hiring managers.


urspace Portfolio for Designers and Developers


The Feedback:

  • Addition of Associate of Science degrees.
  • Personal website link field needed.
  • Some kind of blogging feature


Actions Taken By Company:
  • A.S Degree option added.
  • On-site blogging feature

Crucial (Website) Form Selection


The Feedback:

  • White upon white text in a search field.

Link to Twitter thread

Actions Taken By Company:

  • Modified to black text on a white background


Jamaica Festival 2020 Logo Feedback


The Feedback:
  • The 'Jamaica' is fine.
  • Festival needs a slimmer, more modern font.
  • As does the 2020
I made a mock-up of a more modern logo;



Actions Taken By Company:

None

Microsoft's Troubleshooting Account Login Tool

The Feedback:
  • Asking for clarification of unclear language and wording.

Action Taken By Company: None



Target's Faulty App Login


The Feedback:

  • App login is faulty.
  • Error codes screenshot when necessary.

LINK to Twitter Thread
Action Taken By Company: Fixed.

ResumeGenius Editing


The Feedback:

  • Cannot edit job title.
  • No portfolio link options.
  • No input validation.
  • No LinkedIn link options.

LINK to Twitter Thread

Action Taken By Company: TBD

A Starting Point Website

LINK to Twitter Thread.
The Feedback
  • Redundant tag system
  • The 'All' page of continuously updating 'starting point' topics is chronological, from most to least recent. It's one entry per line. It really should be a grid.
Action Taken By Company: TBD.


Labels:

Comments

Post a Comment

Popular posts from this blog

Connecting IoT Devices to a Registration Server (Packet Tracer, Cisco)

In Packet Tracer, a demo software made by Cisco Systems. It certainly has changed a lot since 2016. It's almost an Olympic feat to even get started with it now, but it does look snazzy. This is for the new CCNA, that integrates, among other things, IoT and Automation, which I've worked on here before. Instructions here . I don't know if this is an aspect of "Let's make sure people are paying attention and not simply following blindly", or an oversight - The instructions indicate a Meraki Server, when a regular one is the working option here. I have to enable the IoT service on this server. Also, we assign the server an IPv4 address from a DHCP pool instead of giving it a static one. For something that handles our IoT business, perhaps that's safer; Getting a new IPv4 address every week or so is a minimal step against an intruder, but it is a step. There are no devices associated with this new server; In an earlier lab (not shown), I attached them to 'H
Post a Comment
Read more

Securing Terraform and You Part 1 -- rego, Tfsec, and Terrascan

9/20: The open source version of Terraform is now  OpenTofu     Sometimes, I write articles even when things don't work. It's about showing a learning process.  Using IaC means consistency, and one thing you don't want to do is have 5 open S3 buckets on AWS that anyone on the internet can reach.  That's where tools such as Terrascan and Tfsec come in, where we can make our own policies and rules to be checked against our code before we init.  As this was contract work, I can't show you the exact code used, but I can tell you that this blog post by Cesar Rodriguez of Cloud Security Musings was quite helpful, as well as this one by Chris Ayers . The issue is using Rego; I found a cool VS Code Extension; Terrascan Rego Editor , as well as several courses on Styra Academy; Policy Authoring and Policy Essentials . The big issue was figuring out how to tell Terrascan to follow a certain policy; I made it, put it in a directory, and ran the program while in that directory
Post a Comment
Read more

Create a Simple Network (Packet Tracer) + A Walkthrough

Again; I've done this, but now there's so many new things, I'm doing it again. The truly new portions were...everything on the right side of this diagram; The cloud needed a coax connector and a copper Ethernet connector. It's all easy to install, turn off the cloud (Weird), install the modules. Getting the Cable section of Connections was an unusual struggle - The other drop down menu had nothing within. It required going into the Ethernet options and setting the Provider Network to 'cable', which is the next step AFTER the drop-downs. The rest was typical DHCP and DNS setups, mainly on the Cisco server down there. The post is rather short - How about adding a video to it? Find out what A Record means - This site says 'Maps a name to an IP address', which is DNS. So it's another name for DNS? You can change them (presumably in a local context) to associate an IP address to another name.
Post a Comment
Read more