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Showing posts from 2021

Zendesk Againdesk

I'm sure it's been updated in the year since I had to use it; Let's see how. If not, let's just refresh ourselves together.   Zendesk walks you through it's own tutorial, so that's helpful.  It's short enough, so we can quickly move through and start sending ourselves support tickets to give it a shot! This is the automated response. I found how to change the auto responder title : Admin (The gear on the left) > Manage > Ticket Fields. There are others, but I haven't found the one to change the generic response body . Any insight? Open the dashboard; Here's what you get: And when you respond, you get: That could be you, working with me . I came across some other interesting parts: "By default, Zendesk Support reads the HTML part of incoming email and displays rich content in resulting tickets and comments. Images and formatting in email will appear in comments in tickets. If you prefer to see plain text messages, disable this option.&q

A look at Google Colaboratory (While Building a Stock Portfolio)

    After the group effort heard 'round the world in 2021, stocks are on everyone's minds. I didn't have money in GameStop, but I did have money in AMC from 2020. I bought it right as most theaters were closing from the Coronavirus pandemic and it was extremely cheap.   Why? I like the moviegoing experience! As of March 6th 2021, many AMC Theaters in New York City and State are reopening at 25% capacity. I'm still holding onto the stock - It never rose as high as GameStop's - but you won't see me at any theaters so soon. Onto today's topic: Google Colaboratory is a cool tool, allowing you to run Python scripts right in the browser.  You can even install things into the environment! Is it a little container environment running my program? 

Creating with Glide - The App Creator in Google Sheets

 From nappy.co I stan the Google office suite. Specifically Docs - I have been using the SaaS for 10 years to write and rewrite resumes and save internet comments. In 2020, I came across Glide - Where I could make an app using Google Sheets.

Exploring Azure for System Admins

Throughout my travels, I've come across some interesting things in Azure. This is not a comprehensive list; In fact, it's rather scrappy. I'd go "Oh, neat idea." and stick it into this blog post over months. Azure Storage Explorer A lot of information came from this video by HarvestingClouds.

Podcast: WPBuffs w/ Joe Howard

    I am on (another) podcast! NOTES: The two comic book Youtube channels I mention: Atop The Fourth Wall   Comic Tropes .   The Funko Pop I show: Birds of Prey Black Canary The Mug I Show: TERVIS: Disney Villains - Hades

Business Bonus: LinkedIn down, Internet Clowns

  When the world's .... strangest networking site when down on Feb. 23rd, people were quick with the jokes. Some of my peers find value in LinkedIn; After 4 years, I see it as a soundboard for everything wrong with the modern workforce, a giant conference for people with no empathy, wearing 16-hour workdays as badges of honor. Besides their abysmal censoring of black professionals and the rampant bigotry of the userbase, LinkedIn (Owned by Microsoft), have been posting more articles that empower the jobseeker.  And, slowly, people on the site have been changing too - For the better. They're being deprogrammed, learning that their job doesn't really warrant a 40-hour week, that their company could absolutely pay them the same for less hours, that they too can have a happier, more balanced life if they push for it. But we still had THE JOKES.  Only my tweets are directly embedded; If you see yours here and would like me to embed them, contact me on Twitter. Society wh

Business Bonus: Oh, Paypal, Where Art Thou (Currency Conversion)?

Imagine being the largest online money transfer company in the world. You deal with international payments and multiple currencies. You charge a fee in exchange for benefits like one-click transaction, and people are happy to oblige.You were spearheaded to glory by Elon Musk himself. You are Paypal. And a big part of your business is broken.    Feb. 24th - The Issue was fixed for me, though I am hearing reports that it wasn't for everyone. In fact, the error came back for me once again . The work arounds do not work. If the system remains up and operation for a week , I will edit. Starting February 11th, 2021, people have been reporting that they cannot convert currency. People supporting friends, family, and commerce abroad find their money stuck in the native currency.  It's reported for at least 10 people on Paypal's forums.  Several people on Twitter have also reported the issue. Note the dates; Feb 17th through 20th. I have an inkling on how software and database chan

New Website Concepts - Made in Figma + Wireframing

   I had a 'Website Refresh' draft in my portal here - At a year old, I thought "I might as well make another post," I said (In September 2020) and here we are (Feb 2021).  I decided to take a short Figma course (Also September 2020). I'd say "Why am I not on time?" but who says there was a "time"? My understanding of Figma...Well, I made these pages! Is it perfect? No, but the general idea is here.  2/2021 : I have added Wireframing for more ideas. The Wireframes do not match the concepts in Figma.  Every icon sans the blog logo is from Evericons . The linked 'Concept #' lead to the actual Figma file, so take a look at it!

The Many Forms of An Image Gallery, ft HTML, CSS, and Sass

Going from v.1 to the completed v.3 I collect Disney mugs (and some non Disney ones). One from every Canon film . I want to put all (35? 37?) in a grid.  Much of the base code for V1. came from the CSS Grid page here , at W3 Schools. Version 1 I wanted to have more than 3 entries per row. I thought sticking a new grid container (grid-cont) would fix that problem.  

Logically Planning a Network ft. Shopify

 " We are designing a new workspace with 3 floors. On average, there will be 100 devices on each floor that require wired and wireless connectivity. Submit a network design including: (1.) A network diagram (2.) Hardware choices (3.) VLAN and subnetting information (4.) Anything else you think is relevant. "    This was a question for a position at Shopify. While it was publicly available, I decided to wait and post this when the position closed. The Methodology/Framework Break it into chunks. Separate it by something, in this instance, the floors. Determine the departments. Subnets per floor - I'm not using CIDR. Pick the hardware. Ask other questions.

Book: The Bootcamper's Guide to Web Accessibility by Lindsey Kopacz

As a human being in the 21st century, I realize how important it is to make sure my websites are accessible to everyone. I make webpages, and I know they can stand to be improved on the accessibility front. I know about alt text in images — and will use them more in the future. I need to integrate them more into my development flow — it’s 2021. There’s no excuse. And that is only the tip of the iceberg. I was generously gifted this book by marktechson on Twitter - Thank you 👋🏾! I revisited the book several times - It's a lot of information I'm not familiar with, and wouldn't feel okay with recapping, especially as you can buy the book over here .

Configuring the JunOS CLI (Standalone vMX)

Happy 2021! A lot of the information came from this video by Network Direction. It also showed me how to use these virtual labs. Usually I just showed up, clicked random buttons, and moved onto local .iso because I knew how to get those started. Use Juniper vLabs for an online lab space to work in. Let the setup commence, click the arrow, then SSH!